Managing Alert Preferences

Modified on Wed, 20 Aug at 10:52 AM

Main, admin and standard users can manage alerts on the App and choose to switch them on or off based on preferences
The options available include managing self-alerts, and high-risk area alerts
Self-alerts are typically useful as they provide the user the opportunity to confirm events and their level of criticality
High risk area alerts notify the user’s emergency contacts when a member enters into designated high-risk zones, which are predefined areas known for frequent motor vehicle theft or other crimes and alerts emergency contacts based on the user’s movement patterns in these areas
The user has the option to switch off the receipt of high-risk alerts, which can be preferred by some users who frequently visit a high-risk area or who reside Iin a high-risk areas and prefer not to receive high-risk area alerts frequently.
To manage both self and high-risk zone alerts go to:
- Menu at the bottom of the app
- Select preferences
- Toggle the self-alert or high-risk area preference settings on or off
Please note: The system will continue to monitor the user’s movement relative to high-risk areas and including other data, identify critical events which require escalation to the group members and emergency contacts