Auto escalations for Dependant users

Modified on Tue, 25 Nov at 10:46 AM

  • When Dependant users press the Emergency/SOS button, their emergency contacts receive an SOS alert through the app. If the alert remains un-attended by the emergency contacts, the alert is automatically escalated to Sayf’s emergency responders after a period of time and a Sayf operator will call the Dependant user to assist them. 
  • To learn more about de-escalating and escalating alerts, you can watch https://www.youtube.com/watch?v=sxf0VTp0g5k 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article